Privacy Policy

At AI-VTOOL, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase a license, or use our services. This may include:

• Personal Information: Name, email address, payment information (processed securely by Stripe)
• Usage Data: Generated content, prompts, feature usage, and interactions with our platform
• Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your license purchases and payments
• Send you important updates about your account
• Respond to your comments and questions
• Monitor and analyze usage patterns to enhance user experience
• Protect against unauthorized access and ensure security

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• Service Providers: With trusted vendors who assist in operating our platform (Stripe for payments, Supabase for database)
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and monitoring
• Limited employee access to personal information
• Secure payment processing through Stripe (we never store your full payment details)

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of certain data processing activities
• Export your generated content at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality (license validation, session management)
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

7. Third-Party Services

Our platform integrates with third-party services:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• Supabase: Database and authentication services
• OpenAI: AI content generation (your prompts are processed by OpenAI)

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Generated content is stored until you delete it or close your account.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@aivtool.app
• Support: support@aivtool.app

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